FAQs
What fabrics do you use for your babywear, and why?
At PassifloraKidz, we use premium bamboo lyocell blends. This ultra-soft, breathable fabric is ideal for sensitive skin — especially for little ones with eczema. It's also sustainably made using a closed-loop process that recycles 99% of the water and solvent used.
Are your clothes safe for babies with eczema or sensitive skin?
Yes. Our entire line is crafted with skin-sensitive babies in mind. Bamboo lyocell is naturally hypoallergenic, moisture-wicking, and resistant to pilling, and every piece is finished tagless to avoid irritation.
How do I care for bamboo lyocell clothing?
Machine wash cold on a gentle cycle with a mild detergent, then tumble dry low. Avoid bleach and fabric softener — softener coats the fibers and reduces breathability. Washing inside out helps protect the prints.
Will the clothes shrink after washing?
Our bamboo lyocell is pre-shrunk and holds its shape when you wash cold and tumble dry low, so expect only minimal shrinkage. Hot water and high-heat drying are the main causes of shrinkage, so we recommend avoiding both.
How do I choose the right size?
Our clothing has a relaxed, non-binding fit. Every product page has a size chart — check it against your child's current height and weight. If your little one is between sizes or on the taller side, size up. Our range runs from newborn (0–3 months) through 4T, depending on the style.
What ages and sizes do you carry?
Baby sizes run 0–3, 3–6, 6–12 and 12–18 months; toddler sizes run 18–24 months and 2T–4T. Availability varies by style — rompers and the built-in-bodysuit dress skew younger, while pajamas and the skater dress go up to 4T.
Where do you ship, and how much does it cost?
We ship across all 50 US states and to 27 countries across Europe, Canada, Australia and Asia. US shipping is free on orders over $70, or a $4.90 flat rate below that. International rates are calculated at checkout by destination and weight.
How long will my order take to arrive?
Orders are processed within 1–3 business days. After dispatch, US delivery takes about 3–7 business days and international delivery about 7–21 business days, depending on destination and customs clearance.
How do I track my order?
You'll get a tracking link by email or SMS as soon as your order ships. Please allow up to 48 hours for tracking to begin updating after dispatch. If it hasn't moved after that, email support@passiflorakidz.com.
What is your return and exchange policy?
You have 30 days from delivery to request a return on unworn, unwashed items with tags attached. Return shipping is free — we email you a prepaid label — and approved refunds go to your original payment method in full within 10 business days. First-time customers also get one free size exchange. Email support@passiflorakidz.com with your order number to start.
Is PassifloraKidz eco-friendly and ethical?
Yes. From our sustainably harvested bamboo to our low-impact dyes and ethical manufacturing, every part of our process is designed to minimize waste and environmental harm. Our goal is simple: comfort today, sustainability tomorrow.