Shipping policy
At Passiflora Kidz, we’re committed to delivering your order with care, love, and in the shortest possible time. Whether you're shopping from across the street or across the globe, your little one’s comfort is our priority.
Processing Time
Orders are usually processed within 1–3 business days (excluding weekends and holidays). During high-demand periods (like launches or festive seasons), processing may take a little longer — we appreciate your patience.
Shipping Locations
We proudly ship across the United States and to select international destinations. We are constantly expanding to bring Passiflora Kidz to more families around the world.
Shipping Methods & Delivery Time
We partner with reliable logistics providers to ensure timely and safe delivery. Standard and expedited shipping options are available at checkout. Estimated delivery timelines are shown during checkout and may vary based on your location.
Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email or SMS with a tracking number. You can monitor your package in real time and know exactly when it’s arriving.
Eco-Friendly Shipping
As part of our sustainability promise, we strive to use minimal and eco-conscious packaging. Every parcel is packed with love and purpose, keeping your child — and the planet — in mind.
Important Notes
- Please ensure your shipping address is accurate and complete. We are not responsible for delays or misdeliveries due to incorrect information.
- If a package is returned due to an incorrect address, re-shipping fees may apply.
- Passiflora Kidz is not responsible for delays caused by carriers, customs, or unforeseen events (like natural disasters or public holidays).
Need Help?
If you have any questions about your order or need assistance with tracking, feel free to reach out to our customer care team at support@passiflorakidz.com. We’re here to help you with warm and responsive support!